Owner Network - Privacy Policy

Please read this Privacy Policy ("Policy") carefully before using the https://on.dental website (the "Service") operated by Owner Network Pty Ltd ("Owner Network", "we", "us", or "our").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our policies and practices, you must not access or use the Service.

This Policy applies to all visitors, users, and others who access or use the Service.

1. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account or create a profile
• Use our services or make purchases through our partner network
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications
• Participate in surveys, promotions, or contests

The types of information we may collect include:

• Personal identification information (name, email address, phone number, postal address)
• Business information (practice name, ACN, registration details)
• Payment and billing information
• Usage data and preferences
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you transactional communications and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• With Partner Network: We may share information with our approved partner network to facilitate transactions and provide you with benefits and rewards.
• For Legal Reasons: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update or replace this Privacy Policy at any time, at our sole discretion. If a revision is material, we will provide at least 30 days' notice before the new Policy takes effect. What constitutes a material change will be determined by us.

By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Policy. If you do not agree, you must stop using the Service.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@on.dental